# Web installer fails without explanation (blank dialog box)

## Description

If a web installer can't access packs, it show a blank dialog box with a caption "Installation failed". It'd be nice if it'd give a description of the problem. And it'd be extremely nice if it'd ask for a proxy configuration if web packs couldn't be accessed directly.

## Environment

Windows XP, Windows 7, Windows 10

Unassigned

Former user

None

Highest
Configure